<?php
$currentPage  = 'faq';
$pageTitle    = 'FAQ — Greasely Workshop Management Software';
$pageDesc     = 'Frequently asked questions about Greasely auto repair shop software. Learn how Greasely compares to other workshop management tools and get answers about features, pricing, and setup.';
$pageKeywords = 'greasely FAQ, workshop management software questions, auto repair software comparison, workshop management help';
include 'includes/header.php';
?>

<!-- Page Hero -->
<section class="page-hero" aria-label="FAQ page">
  <div class="container">
    <div class="section-label" style="background:rgba(255,255,255,.15);border-color:rgba(255,255,255,.25);color:#fff;" aria-hidden="true">FAQ</div>
    <h1 class="page-hero__title">Frequently Asked Questions</h1>
    <p class="page-hero__sub">Everything you need to know about Greasely — from getting started to comparing us with the alternatives.</p>
    <button class="btn btn-white btn-lg" onclick="openTrialModal()">Try Free for 2 Weeks</button>
  </div>
</section>

<section class="section" aria-labelledby="faq-main-heading">
  <div class="container container--narrow">

    <!-- Getting Started -->
    <header class="section-header" style="margin-bottom:24px;">
      <div class="section-label" aria-hidden="true">Getting Started</div>
      <h2 class="section-title" id="faq-main-heading">Getting started with Greasely</h2>
    </header>

    <div class="faq-list" role="list" aria-label="Getting started questions">
      <div class="faq-item" role="listitem">
        <button class="faq-question" aria-expanded="false">
          What is Greasely and who is it for?
          <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="6 9 12 15 18 9"/></svg>
        </button>
        <div class="faq-answer"><p>Greasely is an all-in-one workshop management platform designed specifically for auto repair shops. Whether you're a sole mechanic or run a multi-bay operation with several technicians, Greasely helps you manage jobs, quotes, invoices, technician scheduling, customer communication, and more — all from one platform accessible on any device.</p></div>
      </div>

      <div class="faq-item" role="listitem">
        <button class="faq-question" aria-expanded="false">
          How long does it take to set up?
          <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="6 9 12 15 18 9"/></svg>
        </button>
        <div class="faq-answer"><p>Most workshops are up and running within an hour. You simply sign up, add your workshop details, invite your technicians, and you're ready to create your first job. Our onboarding team is on hand to help you get started if you need a hand — just <a href="/contact.php" style="color:var(--primary);">get in touch</a>.</p></div>
      </div>

      <div class="faq-item" role="listitem">
        <button class="faq-question" aria-expanded="false">
          Do I need to install anything?
          <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="6 9 12 15 18 9"/></svg>
        </button>
        <div class="faq-answer"><p>The Greasely web platform runs entirely in your browser — no installation required. If you're on the Mobile or All Inclusive plan, your technicians can download the Greasely app from the App Store (iOS) or Google Play (Android) to access jobs and clock on/off from the workshop floor.</p></div>
      </div>

      <div class="faq-item" role="listitem">
        <button class="faq-question" aria-expanded="false">
          Can I import my existing data?
          <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="6 9 12 15 18 9"/></svg>
        </button>
        <div class="faq-answer"><p>Yes. Greasely supports importing customer and vehicle records from CSV files, so you can migrate from a spreadsheet or another system without re-entering everything manually. For larger or more complex migrations, our team can assist — <a href="/contact.php" style="color:var(--primary);">contact us</a> to discuss your situation.</p></div>
      </div>

      <div class="faq-item" role="listitem">
        <button class="faq-question" aria-expanded="false">
          What happens to my data if I cancel?
          <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="6 9 12 15 18 9"/></svg>
        </button>
        <div class="faq-answer"><p>Your data belongs to you. If you choose to cancel, you can export all your jobs, customers, vehicles, and invoices before your account closes. We retain data for 90 days after cancellation in case you change your mind, after which it is securely deleted.</p></div>
      </div>
    </div>

    <!-- Features -->
    <header class="section-header" style="margin-top:64px;margin-bottom:24px;">
      <div class="section-label" aria-hidden="true">Features</div>
      <h2 class="section-title">Features &amp; functionality</h2>
    </header>

    <div class="faq-list" role="list" aria-label="Features questions">
      <div class="faq-item" role="listitem">
        <button class="faq-question" aria-expanded="false">
          Can customers pay their invoices online?
          <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="6 9 12 15 18 9"/></svg>
        </button>
        <div class="faq-answer"><p>Yes. Greasely integrates with Stripe so you can send customers a payment link with their invoice. They can pay by card or bank transfer on any device — no account needed. Payments are recorded automatically and your dashboard reflects the updated balance instantly.</p></div>
      </div>

      <div class="faq-item" role="listitem">
        <button class="faq-question" aria-expanded="false">
          Does Greasely have a mobile app for technicians?
          <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="6 9 12 15 18 9"/></svg>
        </button>
        <div class="faq-answer"><p>Yes, available on the Mobile and All Inclusive plans. Technicians can clock on/off, view their assigned job cards and tasks, update job status, and record time — all from their smartphone. The app works offline and syncs when back online, so a patchy workshop Wi-Fi connection won't disrupt your team.</p></div>
      </div>

      <div class="faq-item" role="listitem">
        <button class="faq-question" aria-expanded="false">
          How does 2-way SMS messaging work?
          <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="6 9 12 15 18 9"/></svg>
        </button>
        <div class="faq-answer"><p>On the All Inclusive plan, Greasely gives your workshop a dedicated phone number (or integrates with your existing one) so you can send and receive SMS messages directly from within the job view. Customer replies come straight into Greasely — no need to use your personal phone. Conversations are automatically saved to the customer's record.</p></div>
      </div>

      <div class="faq-item" role="listitem">
        <button class="faq-question" aria-expanded="false">
          Can I manage parts and inventory in Greasely?
          <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="6 9 12 15 18 9"/></svg>
        </button>
        <div class="faq-answer">
          <p>Yes — on the All Inclusive plan. You get a full parts management module including:</p>
          <ul>
            <li>Parts catalogue with stock levels and reorder thresholds</li>
            <li>FEFO (First Expired, First Out) stock allocation</li>
            <li>Purchase orders to suppliers</li>
            <li>Supplier catalogue integration for quick price comparisons</li>
            <li>Parts usage tracked against each job</li>
          </ul>
        </div>
      </div>

      <div class="faq-item" role="listitem">
        <button class="faq-question" aria-expanded="false">
          How many users can I add to my workshop?
          <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="6 9 12 15 18 9"/></svg>
        </button>
        <div class="faq-answer"><p>There's no limit on the number of technicians or admin staff you can add to your Greasely workshop. Our pricing is per workshop, not per seat, so your team can grow without your subscription cost changing.</p></div>
      </div>
    </div>

    <!-- Comparison -->
    <header class="section-header" style="margin-top:64px;margin-bottom:24px;">
      <div class="section-label" aria-hidden="true">Comparisons</div>
      <h2 class="section-title">How Greasely compares</h2>
    </header>

    <div class="faq-list" role="list" aria-label="Comparison questions">
      <div class="faq-item" role="listitem">
        <button class="faq-question" aria-expanded="false">
          How is Greasely different from generic project management tools like Trello or Asana?
          <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="6 9 12 15 18 9"/></svg>
        </button>
        <div class="faq-answer"><p>Generic project management tools aren't built for workshops. They don't understand vehicles, service histories, quotes, labour hours, parts, or invoicing. Greasely is purpose-built for auto repair shops — everything from the terminology to the workflows is designed around how a real workshop operates. You'll spend minutes setting up, not months customising a tool that was never meant for you.</p></div>
      </div>

      <div class="faq-item" role="listitem">
        <button class="faq-question" aria-expanded="false">
          How does Greasely compare to Workshop Software?
          <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="6 9 12 15 18 9"/></svg>
        </button>
        <div class="faq-answer"><p>Workshop Software has been around for a long time and is feature-rich, but many users find the interface dated and the learning curve steep. Greasely offers a modern, mobile-first experience with a clean UI that your team will actually enjoy using. We also include 2-way SMS messaging, a native mobile app, and real-time scheduling in a single subscription — features that often cost extra elsewhere.</p></div>
      </div>

      <div class="faq-item" role="listitem">
        <button class="faq-question" aria-expanded="false">
          How does Greasely compare to Shopmonkey or Tekmetric?
          <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="6 9 12 15 18 9"/></svg>
        </button>
        <div class="faq-answer"><p>Shopmonkey and Tekmetric are strong products but are primarily designed for the US market and priced accordingly. Greasely was built with a broader international audience in mind, and is designed for workshops that want a clean, complete solution without paying for features they'll never use. Our mobile app, 2-way messaging, and parts management are all included in a single plan — not add-ons.</p></div>
      </div>

      <div class="faq-item" role="listitem">
        <button class="faq-question" aria-expanded="false">
          Can Greasely replace my paper-based system or spreadsheets?
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        </button>
        <div class="faq-answer"><p>Absolutely — that's exactly what Greasely is designed to do. Most workshops move from paper job cards, spreadsheets, and a mix of tools like WhatsApp and Excel. With Greasely, everything lives in one place: job tracking, customer records, scheduling, invoicing, and communication. You'll wonder how you ran the workshop without it.</p></div>
      </div>

      <div class="faq-item" role="listitem">
        <button class="faq-question" aria-expanded="false">
          Is Greasely suitable for a solo mechanic or only larger shops?
          <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="6 9 12 15 18 9"/></svg>
        </button>
        <div class="faq-answer"><p>Greasely is built for workshops of all sizes. Solo mechanics use it to look more professional, track all their jobs, and invoice customers without hassle. Multi-technician shops use the scheduling, time recording, and team management features to run a tight operation. Our pricing is per workshop — not per seat — so it's genuinely affordable for a one-person shop.</p></div>
      </div>
    </div>

    <!-- Security & Data -->
    <header class="section-header" style="margin-top:64px;margin-bottom:24px;">
      <div class="section-label" aria-hidden="true">Security &amp; Privacy</div>
      <h2 class="section-title">Security, privacy &amp; reliability</h2>
    </header>

    <div class="faq-list" role="list" aria-label="Security questions">
      <div class="faq-item" role="listitem">
        <button class="faq-question" aria-expanded="false">
          How is my workshop data secured?
          <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="6 9 12 15 18 9"/></svg>
        </button>
        <div class="faq-answer"><p>Greasely uses bank-level security: all data is encrypted in transit (TLS 1.3) and at rest. Our infrastructure runs on enterprise-grade cloud hosting with automatic daily backups and 99.9% uptime guarantees. Each workshop's data is strictly isolated — no workshop can ever access another's information.</p></div>
      </div>

      <div class="faq-item" role="listitem">
        <button class="faq-question" aria-expanded="false">
          Is Greasely GDPR compliant?
          <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="6 9 12 15 18 9"/></svg>
        </button>
        <div class="faq-answer"><p>Yes. Greasely is designed with privacy by design principles and fully compliant with GDPR. Your customer data is never sold or shared with third parties. You remain the data controller of all customer information stored in your Greasely account. Full details are in our <a href="/privacy.php" style="color:var(--primary);">Privacy Policy</a>.</p></div>
      </div>

      <div class="faq-item" role="listitem">
        <button class="faq-question" aria-expanded="false">
          What's Greasely's uptime and reliability like?
          <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="6 9 12 15 18 9"/></svg>
        </button>
        <div class="faq-answer"><p>We target 99.9% uptime and publish our status at our public status page. Maintenance windows are scheduled outside peak hours and announced in advance. The mobile app also supports offline mode for critical job operations, so your technicians aren't blocked even if connectivity is temporarily unavailable.</p></div>
      </div>
    </div>

  </div>
</section>

<!-- Still have questions? -->
<section class="section section--bg" aria-labelledby="faq-contact-heading">
  <div class="container" style="text-align:center;max-width:680px;">
    <div class="section-label" aria-hidden="true">Still got questions?</div>
    <h2 class="section-title" id="faq-contact-heading">We're here to help</h2>
    <p class="section-sub" style="margin:0 auto 32px;">Can't find the answer you're looking for? Our team typically responds within a few hours on business days.</p>
    <div style="display:flex;gap:12px;justify-content:center;flex-wrap:wrap;">
      <a href="/contact.php" class="btn btn-primary btn-lg">Send Us a Message</a>
      <button class="btn btn-outline btn-lg" onclick="openTrialModal()">Try Free for 2 Weeks</button>
    </div>
  </div>
</section>

<?php include 'includes/footer.php'; ?>
