Everything you need to know about GreaselyHQ — from getting started to comparing us with the alternatives.
GreaselyHQ is an all-in-one workshop management platform designed specifically for auto repair shops. Whether you're a sole mechanic or run a multi-bay operation with several technicians, GreaselyHQ helps you manage jobs, quotes, invoices, technician scheduling, customer communication, and more — all from one platform accessible on any device.
Most workshops are up and running within an hour. You simply sign up, add your workshop details, invite your technicians, and you're ready to create your first job. Our onboarding team is on hand to help you get started if you need a hand — just get in touch.
The GreaselyHQ web platform runs entirely in your browser — no installation required. If you're on the Mobile or All Inclusive plan, your technicians can download the GreaselyHQ app from the App Store (iOS) or Google Play (Android) to access jobs and clock on/off from the workshop floor.
Yes. GreaselyHQ supports importing customer and vehicle records from CSV files, so you can migrate from a spreadsheet or another system without re-entering everything manually. For larger or more complex migrations, our team can assist — contact us to discuss your situation.
Your data belongs to you. If you choose to cancel, you can export all your jobs, customers, vehicles, and invoices before your account closes. We retain data for 90 days after cancellation in case you change your mind, after which it is securely deleted.
Yes. GreaselyHQ integrates with Stripe so you can send customers a payment link with their invoice. They can pay by card or bank transfer on any device — no account needed. Payments are recorded automatically and your dashboard reflects the updated balance instantly.
Yes, available on the Mobile and All Inclusive plans. Technicians can clock on/off, view their assigned job cards and tasks, update job status, and record time — all from their smartphone. The app works offline and syncs when back online, so a patchy workshop Wi-Fi connection won't disrupt your team.
On the All Inclusive plan, GreaselyHQ gives your workshop a dedicated phone number (or integrates with your existing one) so you can send and receive SMS messages directly from within the job view. Customer replies come straight into GreaselyHQ — no need to use your personal phone. Conversations are automatically saved to the customer's record.
Yes — on the All Inclusive plan. You get a full parts management module including:
There's no limit on the number of technicians or admin staff you can add to your GreaselyHQ workshop. Our pricing is per workshop, not per seat, so your team can grow without your subscription cost changing.
Generic project management tools aren't built for workshops. They don't understand vehicles, service histories, quotes, labour hours, parts, or invoicing. GreaselyHQ is purpose-built for auto repair shops — everything from the terminology to the workflows is designed around how a real workshop operates. You'll spend minutes setting up, not months customising a tool that was never meant for you.
Workshop Software has been around for a long time and is feature-rich, but many users find the interface dated and the learning curve steep. GreaselyHQ offers a modern, mobile-first experience with a clean UI that your team will actually enjoy using. We also include 2-way SMS messaging, a native mobile app, and real-time scheduling in a single subscription — features that often cost extra elsewhere.
Shopmonkey and Tekmetric are strong products but are primarily designed for the US market and priced accordingly. GreaselyHQ was built with a broader international audience in mind, and is designed for workshops that want a clean, complete solution without paying for features they'll never use. Our mobile app, 2-way messaging, and parts management are all included in a single plan — not add-ons.
Absolutely — that's exactly what GreaselyHQ is designed to do. Most workshops move from paper job cards, spreadsheets, and a mix of tools like WhatsApp and Excel. With GreaselyHQ, everything lives in one place: job tracking, customer records, scheduling, invoicing, and communication. You'll wonder how you ran the workshop without it.
GreaselyHQ is built for workshops of all sizes. Solo mechanics use it to look more professional, track all their jobs, and invoice customers without hassle. Multi-technician shops use the scheduling, time recording, and team management features to run a tight operation. Our pricing is per workshop — not per seat — so it's genuinely affordable for a one-person shop.
GreaselyHQ uses bank-level security: all data is encrypted in transit (TLS 1.3) and at rest. Our infrastructure runs on enterprise-grade cloud hosting with automatic daily backups and 99.9% uptime guarantees. Each workshop's data is strictly isolated — no workshop can ever access another's information.
Yes. GreaselyHQ is designed with privacy by design principles and fully compliant with GDPR. Your customer data is never sold or shared with third parties. You remain the data controller of all customer information stored in your GreaselyHQ account. Full details are in our Privacy Policy.
We target 99.9% uptime and publish our status at our public status page. Maintenance windows are scheduled outside peak hours and announced in advance. The mobile app also supports offline mode for critical job operations, so your technicians aren't blocked even if connectivity is temporarily unavailable.
Can't find the answer you're looking for? Our team typically responds within a few hours on business days.